# Temen Systems procurement and trust review checklist

Prepared for customer security, privacy, procurement, legal, accessibility, commerce, and AI governance review.

## Organization and accountability
- [ ] Confirm contracting Temen entity and customer owner
- [ ] Confirm service, project, support, licensing, or managed-service boundary
- [ ] Confirm executive and operational escalation contacts

## Security and data handling
- [ ] Identify customer data classes and approved locations
- [ ] Confirm identity, least privilege, tenant boundaries, and access review
- [ ] Confirm logging, retention, incident evidence, and credential handling
- [ ] Confirm subcontractor or service-provider disclosures required by agreement

## Responsible AI
- [ ] Record system purpose, users, sources, tools, and prohibited use
- [ ] Record human authority and consequential-action checkpoints
- [ ] Confirm evaluation, prompt-injection, unsafe-action, privacy, and cost controls
- [ ] Confirm production monitoring, change, rollback, and retirement ownership

## Commerce and licensing
- [ ] Validate manufacturer, exact offer, term, quantity, region, and program
- [ ] Confirm eligibility and agreement-sensitive rights before purchase
- [ ] Confirm fulfillment, refund, renewal, tax, and assisted-sale conditions

## Accessibility
- [ ] Confirm WCAG 2.2 AA target and customer-specific requirements
- [ ] Record third-party experience boundaries and alternate-format path
- [ ] Confirm barrier-reporting and remediation owner

## Evidence to request for the specific engagement
- [ ] Statement of work or service description
- [ ] Responsibility and escalation matrix
- [ ] Security or data-processing schedule, when applicable
- [ ] Architecture and data-flow record, when applicable
- [ ] AI system card and evaluation record, when applicable
- [ ] Support plan, service levels, change path, and continuity record

This checklist is public planning material. Signed agreements and customer-specific schedules define binding commitments.